Terms and Conditions

Last Updated: August 16, 2026

Welcome to Roofing in Grand Rapids (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at roofingingrandrapids.com (the “Site”), as well as any roofing, siding, gutter, or related services (the “Services”) you request or receive from us.

By accessing this Site, submitting a form, requesting a free inspection, or hiring us for roofing work in Grand Rapids, MI and the surrounding area, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site or our Services.

1. About Our Company

Zorvani Roofing in Grand Rapids provides residential and commercial roofing services, including emergency roof repair, roof replacement, roof installation, metal roofing, commercial roofing, siding, gutter installation and repair, and attic insulation throughout Grand Rapids, Grandville, Kentwood, Wyoming, and nearby Michigan communities.

Business Address: 538 Eastern Ave SE, Grand Rapids, MI 49503 Phone: +1 616 616 1811

2. Acceptance of Terms

By using this Site, requesting a free roof inspection, filling out our contact form, or engaging us for any roofing or exterior service, you confirm that:

  • You are at least 18 years of age or are accessing the Site under the supervision of a parent or guardian.
  • You have the legal authority to request services for the property in question (as an owner, tenant with authorization, or authorized representative).
  • You have read, understood, and agreed to these Terms and our Privacy Policy.

We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

3. Use of the Website

You agree to use this Site only for lawful purposes related to researching or requesting roofing, siding, and gutter services. You agree not to:

  • Use the Site in any way that violates applicable local, state, or federal law.
  • Attempt to gain unauthorized access to any part of the Site, our servers, or related systems.
  • Submit false, misleading, or fraudulent information through our request-an-inspection or contact forms.
  • Use automated tools (bots, scrapers, or crawlers) to extract content or data from the Site without our written permission.
  • Introduce viruses, malware, or other harmful code to the Site.

We reserve the right to restrict or terminate access to the Site for any user who violates these Terms.

4. Free Inspections and Estimates

We offer free roof inspections and estimates as described on the Site. Please note the following:

  • A free inspection or estimate is an assessment of visible roof, siding, or gutter conditions at the time of the visit and does not constitute a binding contract for work.
  • Estimates are based on the information and conditions observable at the time of inspection. Final pricing may be adjusted if additional damage, structural issues, or code requirements are discovered once work begins.
  • Requesting a free inspection through our website, by phone, or by form does not obligate you to purchase any service, and it does not obligate us to perform work until a separate written agreement is signed by both parties.
  • By submitting the “Request My Free Inspection” form, you agree to be contacted by phone, text, or email regarding your request, as stated on our contact form.

5. Service Agreements and Scope of Work

Any roofing, replacement, repair, siding, gutter, or insulation project we perform will be governed by a separate written proposal, estimate, or contract signed by the customer and the Company. These Terms apply to your general use of the Site and our business relationship, but the specific scope of work, materials, pricing, project timeline, and payment terms for any job will be detailed in that separate agreement.

In the event of a conflict between these Terms and a signed service agreement, the signed service agreement will govern for that specific project.

6. Pricing and Payment

  • Pricing for repairs, replacements, installations, and other services will be provided in a written estimate or contract prior to the start of work.
  • Payment terms, deposit requirements, and accepted payment methods will be specified in your individual project agreement.
  • Prices for materials and labor may fluctuate due to market conditions, supplier pricing, or unforeseen site conditions; any changes affecting your project cost will be communicated to you before additional charges are applied.

7. Warranties

  • Workmanship Warranty: Eligible projects completed by our team may include a workmanship warranty. Specific warranty terms, duration, and coverage will be provided in writing at the completion of your project.
  • Manufacturer Warranty: Many roofing materials we install (shingles, metal roofing systems, underlayment, and related products) carry manufacturer warranties. These warranties are provided and governed by the respective manufacturer, subject to their own terms, conditions, and registration requirements.
  • Warranties do not cover damage resulting from acts of God, improper maintenance, unauthorized alterations, normal wear and tear beyond the warranty period, or issues unrelated to our workmanship or the covered materials.
  • To make a warranty claim, contact us directly using the information provided on this Site.

8. Insurance Claim Assistance

We may assist customers by documenting and photographing visible storm or weather-related damage to help support an insurance claim. Please understand that:

  • We are not an insurance company, insurance agent, or public adjuster, and we do not guarantee the outcome, approval, or value of any insurance claim.
  • Final claim decisions rest solely with your insurance company.
  • Any documentation or assistance we provide is offered as a courtesy to help you communicate with your insurance adjuster and does not create a legal or financial obligation on our part regarding your claim outcome.

9. Scheduling and Weather Delays

Roofing work in West Michigan is affected by seasonal weather, including snow, ice, rain, and wind. Project start dates and completion timelines are estimates and may be adjusted due to weather conditions, material availability, permitting, or other circumstances outside our control. We will make reasonable efforts to communicate any scheduling changes promptly.

10. Intellectual Property

All content on this Site, including text, graphics, logos, images, before-and-after project photos, and page layouts, is the property of Roofing in Grand Rapids or its licensors and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

11. Testimonials and Project Photos

Testimonials and before-and-after photos displayed on this Site reflect the experiences of actual customers and completed projects. Individual results may vary based on the condition of your property, the scope of work performed, and other factors specific to your project.

12. Limitation of Liability

To the fullest extent permitted by law, Roofing in Grand Rapids shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this Site or reliance on information published on it. Nothing in this section limits any liability we may have under a separate, signed service agreement or warranty for work actually performed on your property.

Information on this Site, including descriptions of services, roof lifespan estimates, and common roofing problems, is provided for general informational purposes only and does not replace a professional, in-person roof inspection.

13. Third-Party Links

This Site may contain links to third-party websites for your convenience. We do not control and are not responsible for the content, accuracy, or privacy practices of any third-party sites.

14. Indemnification

You agree to indemnify and hold harmless Roofing in Grand Rapids, its owners, employees, and contractors from any claims, damages, losses, or expenses arising from your misuse of the Site, violation of these Terms, or provision of false information in connection with a service request.

15. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Kent County, Michigan.

16. Changes to These Terms

We may revise these Terms and Conditions from time to time to reflect changes in our services, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Roofing in Grand Rapids, 538 Eastern Ave SE, Grand Rapids, MI 49503. Phone: +1 616 616 1811

These Terms and Conditions work alongside our Privacy Policy, which explains how we collect and use information submitted through this Site.